Digital Navigators

About

Having difficulties connecting to the internet? Feeling left behind by technology? Hamden Public Library’s Digital Navigators can help you get connected to affordable internet, provide tech support, and may even be able to connect you with a free device!

We currently operate, by appointment, Monday through Friday. For assistance, please call 959-261-0689 and leave your name, phone number, and a brief description of how we can assist you. A Digital Navigator will contact you to schedule an appointment at Miller Memorial Library, Brundage Community Branch, Whitneyville Branch, or any public location that works for you.

Thank you! We look forward to connecting with you!

 

News and External Links

Digital Navigators join “Unsung Heroes of Hamden” Episode on Hamden Public Library Podcast

Meet a 100 year old Hamden man, utilizing the Digital Navigator program for free tech help | WTNH News 8

“Digital Navigators” Trained To Take On The World | New Haven Independent

How the FCC and local libraries are addressing “digital redlining” | Connecticut Public Radio – Where We Live

CT Libraries & Partners for Digital Equity “Advancing to Digital Equity in CT” Forum | Connecticut Network (CT-N)

  

Testimonials

“To be able to work with a person one on one was very important to me. I am a visual learner and to see for myself how to use my phone and computer was extremely valuable and very helpful. This is a wonderful service!”

“Did not have a computer that I could use for tutoring students on-line. Your program gave me one… I was overwhelmed with gratitude. I was not comfortable w/ my basic computer skills and have progressed a lot.”

“I was thrilled to have the opportunity to participate in this program. It enables me to gain confidence and enhance my computing skills.”

“Once I start working with the Digital Navigators Team I have the confidence to work by myself without fear of doing something wrong. The Team helps you gain assurance to be able to do technology by yourself…. The laptop help me so much with my daily living and doing business on the laptop…. Thank you!!!”

“Wanted to learn how to more confidently use my phone + my computer. This program is a life-saver.”

“I am technologically challenged and wanted help with my phone and computer (laptop). I have learned a lot and I feel more comfortable with both devices.”

“The program has been the answer to my prayers.”

“This service is invaluable to library patrons…. I learned how to use my new cell phone as well as how to do some things on my computer in an efficient manner. I consider the Digital Navigator Program an essential program.”

“I hope this program will continue with them. I know I can count on them-they gave me confidence in myself.”

“I’m so thankful for this program and the Digital Navigator’s….I have learned a lot about Resume Lab, Online Job Coach, and Interviewing to prep for that new job…. This program has allowed me to have virtual visits with friend/family with my new lap-top.”

“I never used a computer and was interested in learning the basics like how to turn it on, get to a browser, and type in a subject that interested me and be able to pull up information.”

“The opportunity to be acquainted with so many things I had no experience with, was needed and appreciated.”

“It was recommended and I needed more experience and help with getting a new phone + computer.”

“I have just entered the 21st Century in terms of cell phone technology…. My Digital Navigator has gotten me up to speed in a relatively short time.”

 

This project is made possible in part by the Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered by the Connecticut State Library.