WHAT ARE CONTACTLESS SERVICES?
Library card holders may request and borrow all types of library materials in a way that ensures the safety of everyone. If you live in Hamden, you can request a card online.
THREE WAYS TO REQUEST ITEMS:
- Place a hold on the item in our catalog.
- Call one of our libraries. Ask the staff member to locate your item and to place a hold on it. Let the person know at which branch you will pick it up.
Miller, 2901 Dixwell Ave. 203-287-2680
Brundage/Community Branch, 91 Circular Ave. 203-287-2675
Whitneyville, 125 Carleton St. 203-287-2677
- Alternatively, you may email your hold request to firstname.lastname@example.org.
If you don’t have a specific title in mind, call or email to request staff find items about a specific subject or a particular genre for you. Are you interested in cooking? Mysteries? History? Exercise? We’ll put together a bundle of your favorite topics for you.
HOW WILL I KNOW WHEN MY HOLD IS FILLED?
Our staff will retrieve the items and place it on hold for you. You will get an email when the hold has been filled. We will call you if you don’t have email. Please make sure we have your current email and phone number on record.
WHAT HAPPENS WHEN I GET TO THE LIBRARY?
When you arrive at your desired library location, please call us to let us know you are here. (Or call as you are leaving your home.) Please have your library card number handy. If you do not have the card we will ask you to verify your address. We will then check the items out to you. IMPORTANT NOTE: Last checkout is 10 minutes before closing, and items will not be available after doors are locked.
- MILLER 203-287-2682
- BRUNDAGE/COMMUNITY 203-287-2675
- WHITNEYVILLE 203-287-2677
After the phone call, we will check the items out to you. At Miller, we will place them on the table in the entrance vestibule, along with a slip containing the last four digits of your phone number for identification. At the branches, a staff member will bring your items to the door. There will be a receipt listing the items checked out to you this visit, along with the due dates.
WHAT ABOUT RETURNS?
At Miller, there is a freestanding book return in the front vestibule, or you can access the bookdrop on our exterior brick wall 24/7. At the branches, please use the bookdrops next to the front doors.
We are a fine free library! We do charge for lost or damaged items. If you receive a bill for a long overdue item, simply return it to us and the charge will come off your account.
Per public health directives, wear a mask and practice physical distancing of six feet.
Questions? Call 203-287-2682